Fleximas is a successful family company supplying Netting and Textiles to the Horticultural and Landscaping Industries.
Fleximas source their products from all over the world and supply both home and export markets.
Our experience and versatility were considered essential to fulfil the diverse needs of this fast growing client. With containers arriving daily, our operational staff had to quickly become familiar with Fleximas products as they joined us at the start of their busy season. They have offices here in Burton on Trent and so their directors were able to visit us several times to see the quality of our operation. It has worked out very successfully and we look forward to a long and mutually successful relationship.
4 months into the contract:
One of our recently joined fulfilment clients sent us this message as I returned from holiday.
“ I thought I’d drop you a line to say thank you to Loretta and the team for being so helpful and supportive in your absence.
We can be a bit demanding at times, especially at month end, but everyone has pulled out the stops to make sure that all the orders have been despatched to our customers as quickly as possible.
We also really appreciate the level of care that is being taken when processing, picking and packing our orders. Since transferring our warehouse to you, the level of complaints from our customers has dropped considerably, which is fantastic, and we are very happy with the way things are progressing.
Please pass on our thanks to everyone concerned.”
We are very committed to maintaining a high level of service, and so it is very satisfying to hear this from a client.